Lessons Learned: Moving Beyond Agile Frameworks to Impact Business Agility
- Todd Kromann

- May 4, 2023
- 3 min read
As an Agile Coach at Walmart, I learned some valuable lessons about what it takes to move the needle when it comes to business agility. While Walmart made significant progress in innovation during my time there, we also faced some challenges that could have been addressed in a more effective manner. One of those challenges was our ability to keep up with Amazon's efficiency in areas such as warehouse automation. While we made strides in digitizing and modernizing our technology and processes, we didn't fully embrace changes like Amazon's use of Kiva robots. Looking back, I realize that we missed an opportunity to improve our competitiveness and efficiency. So, what did I learn from this experience? First, it's essential to go beyond installing an Agile framework to create real change. While Agile methodologies are powerful tools, they are not a one-size-fits-all solution. It's important to identify the unique needs and culture of an organization and adapt Agile practices to fit those needs. Additionally, creating a mindset of continuous improvement and innovation is critical for success. Second, it's essential to have an agile mindset throughout the entire organization, not just in IT. We need to embrace cross-functional collaboration and create an environment where everyone is working towards the same goal. This includes rethinking our traditional HR practices to create an environment where employees can be empowered to innovate and take risks. Third, it's important to invest in emerging technologies and adapt to change quickly. Walmart's slow adoption of warehouse automation is an example of how failing to innovate can result in falling behind the competition. We need to be proactive in identifying new technologies and assessing their potential impact on our business. Finally, it's important to have a strong leadership team that can drive change and support the organization's Agile transformation. Leaders must be willing to embrace new ideas, take risks, and create an environment that fosters innovation and continuous improvement. In conclusion, Walmart's experience highlights the need to go beyond installing an Agile framework and create a culture of innovation and continuous improvement. We must be proactive in identifying new technologies and adapting to change quickly to stay competitive. And we must have a strong leadership team that can drive change and support the organization's transformation. By doing so, we can create a more agile, efficient, and competitive organization.
since we have seen Walmart more aggressive with drone delivery and is now a leader in online grocery delivery. There's hope in these changes. what might my call to action be?
Here is a possible outline for a blog on this topic:
Title: Moving Beyond Agile Frameworks: Lessons Learned from Walmart's Transformation
Introduction:
Briefly discuss the challenges Walmart faced in adapting to the changing retail landscape
Mention the company's efforts to modernize its technology and processes, including the adoption of agile methodologies
Section 1: The Limits of Agile Frameworks
Discuss how Walmart's initial approach to agile was focused on implementing the framework, rather than truly embracing the principles and values
Explain how this approach can limit the impact of agile on an organization's culture and operations
Share examples of where this was evident in Walmart's transformation efforts
Section 2: Lessons Learned and Areas for Improvement
Discuss the need for a more holistic approach to transformation that goes beyond the implementation of agile frameworks
Share examples of how Walmart could have taken a more adaptive approach to change, such as experimenting with new technologies and processes and embracing a fail-fast mentality
Discuss the importance of leadership in driving change and building a culture that values experimentation and continuous improvement
Section 3: The Path Forward
Discuss the potential for Walmart to continue its transformation efforts by embracing emerging technologies and approaches, such as AI and machine learning
Highlight the company's recent successes in areas like drone delivery and online grocery delivery, and discuss how these innovations could help Walmart stay competitive in the changing retail landscape
Encourage readers to adopt an adaptive mindset and continue learning and experimenting with new approaches to drive change in their own organizations
Conclusion:
Sum up the key lessons learned from Walmart's transformation
Encourage readers to take a more adaptive approach to change and embrace experimentation and continuous improvement as a key driver of business success.

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